Creative Solutions International is excited to announce it partnered with FICO® to make their specialized collections communications capabilities available through the FICO® Marketplace.
For financial institutions, effective collections are about more than the technology used to manage accounts. They're also about how you communicate with customers. By combining behavioral science, cognitive design, compelling creative and digital engagement strategies, Creative Solutions helps organizations rethink traditional collections communications and create experiences that make it easier for customers to understand their options and take action. For their clients, that has meant a 26% reduction in roll rates, 48% increase in settlement acceptance and a 15% increase in payment rates.
Creative Solutions is proud to bring this capability to the FICO® Marketplace and look forward to helping financial institutions modernize their collections strategies.
#FICO #Collections #Fintech #FinancialServices
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Press Release from PR Newswire www.prnewswire.com